Business Process Outsourcing 

With over 400 staff spanning two continents, we are able to deliver 24hr 365 days a year multi-lingual support agents to your business. 

We are a professional Outsourcing Company committed to delivering, on time, every time.

Our Services

 
Outsourcing
Services

We are very experienced in order taking, billing, appointment setting, and customer relations via email, chat, and telephone.

Back Office 
Support

Experienced in data entry, lead generation, and research. We've been instrumental in helping new companies find new markets through extensive data studies.

Out-of-Hours Support & Messaging

We take out-of-hours calls for businesses, and deliver messages directly to the relevant departments to follow up the next morning. 

24/7 Call Centre Support

A multi-lingual 24-hr, 365-day multi-site contact centre with bio-metric entry systems and advance security.

Remote I.T Contracting

With a network of I.T consultants we provide remote contractors worldwide. 

We also recruit on a bespoke basis where required.

Social Media 
Management

At an enterprise level, we can help you schedule and analyze your social media marketing campaigns all from one place.

Testimonials

"It is extremely difficult and challenging to find reliable, effective and dependable BPO partners.   My organizations have utilized multiple on-shore and off-shore contact centers, but none of them have delivered the quality of service, sales results and bottom line impact of SOPHI.   We have been extremely satisfied SOPHI clients for several years and I am confident that they can help your organization as well."

Mike, Legacy Partners International

Ready to find out more?

To find out more about how we can help your business using our outsourcing and consulting services, please contact us and one of our dedicated Account Managers will be in touch with you shortly.